Lemmo Daniela, Cannata Anna, Cuccurullo Alessia, Rodriguez Emanuela, Garbucci Sara, Maritato Irma, Manzo Stefano
This work is inscribed in a larger sitographic project (Manzo et al. 2015) and its aim is to explore methodically web-sites services for teenagers, analyzing some variables reflecting the setting and organizational aspects so as to understand the way adolescence is treated, highlighting differences, potentialities and limits.
The research has been conducted through the main browsers using 8 key words (see tab.). A subsequent data screening has been realized with inclusion and exclusion criteria, it led to examine only those sites which offer on-line psychological services in order to locate our analysis sample, constituted by 28 sites.
A systemic analysis has been conducted on the detected sites, with the help of a dedicated conceptual grid.
Subsequently tagging made possible to consider, for each examined services’ url, the following variables: type of service; mode of delivery, supplier; region, tools, the aims pursued and the pratictioner. Dates has been processed through a statistic software (SPSS).
Looking at the organizational and setting aspects it emerges that 61% of services is free, and in the 68% of the cases the way in which the user privacy will be managed is not specified. The 35% of the services is offered from peer, who give backing and attention. In the 21% of the cases these advices have the purpose to orientate, inform and promote health.
Teenagers may have a synchronic communication (chat) with their peer, but an asynchronic one with the adult, usually a psychologist, but it is not identifiable in the 14% of the cases.
Italian services for adolescence satisfy the easy accessibility, interaction and peer communication criteria, preferring risk behaviors precautionary measures, health promotion and support. Into the virtual, temporality aspects, boundaries and asymmetric relationships, which are granted in the clinic setting of the teenager evolving purpose, turn here in others criteria, that now and then seem to be collusive when concerning adolescent needs.